Privacy policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or place an order on https://thehorologista.com (hereinafter "the Site").

This website is operated by obsidianity s.à rl - s (registered in Luxembourg), under the trade name TheHorologista.com.

Personal Data Collected

When you browse the Site, certain information is automatically collected, including:

  • Your browser type, IP address, and time zone.
  • Certain cookies installed on your device.
  • The pages visited, products viewed, and search queries that led you to our Site.
  • Your interaction with the Site.

We refer to this information as "Device Information."

Collection Methods

  • Cookies: These files record information essential for your browsing.
    • Examples:
      • _session_id: Unique identifier to store information about your session.
      • cart: Keeps track of items placed in your cart.
  • Log Files: These record certain actions taken on the Site, such as your IP address, internet service provider, and browser type.
  • Tags and Pixels: Technologies used to track how visitors interact with the Site.

When an order is placed, we also collect personal information including:

  • First and last name
  • Billing and shipping address
  • Email address and phone number

This data is referred to as "Order Information."

When we refer to "Personal Information," it includes both Device Information and Order Information.

Use of Personal Information

Order Information is used to:
✅ Process payments and ship orders.
✅ Communicate with customers when necessary.
✅ Detect and prevent fraud.
✅ Tailor our offers and provide relevant content.

Device Information is used to:
✅ Identify potential fraud attempts.
✅ Optimize the user experience and improve navigation on the Site.
✅ Measure the effectiveness of marketing campaigns.

Sharing Information

We share some personal information with third-party providers to facilitate our business:

  • Shopify: E-commerce platform that hosts our online store.
  • Clarity: A tool for analyzing traffic and user behavior on the Site.

Additionally, we may disclose information if required by law or to protect our rights.

Targeted Advertising

Your Personal Information may be used for advertising purposes. You can limit these ads by changing your settings:

  • Facebook: Ad Settings
  • Google: Ad Settings
  • Bing: Ad Settings

Your Rights

If you are a resident of the European Union, you have the following rights:
✅ Access the personal information we hold about you.
✅ Request a correction or update of this information.
✅ Request the deletion of your personal data.

To exercise these rights, please contact us at contact@thehorologista.com.

Please note that some information may be transferred outside of Europe, including to the United States, for order processing.

Data Retention

Order Information is retained for as long as necessary to process your order, unless you request its deletion.

Changes to the Privacy Policy

This policy may be updated to reflect changes in our practices, legal requirements, or operational adjustments.

Contact Us

📍 Address: 44 rue de l’industrie 8069 Strassen Luxembourg

  • Contact Number for US customers: +1 231-400-4560
  • Contact Number for EU customers: +352 28-80-49-18
  • Contact Email: contact@thehorologista.com

Last updated: october 1st 2025