Payments Policy
Payments Policy
Accepted Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, Mastercard, American Express, Maestro, UnionPay)
- Debit Cards
When Are You Charged?
Your payment method will be charged immediately upon placing your order. You will receive an order confirmation email once payment has been successfully processed.
Currency
All prices on our website are displayed in USD (US Dollars). If you are paying from a different country, your bank may convert the amount to your local currency and may apply additional conversion fees.
Payment Security
We use industry-standard SSL encryption to protect your payment information. We do not store your complete credit card details on our servers. All transactions are processed through secure payment gateways.
Failed Payments
If your payment fails:
- Please verify your payment details are correct
- Ensure you have sufficient funds
- Contact your bank to authorize the transaction
- Try a different payment method
If problems persist, please contact us at contact@thehorologista.com
Pricing Errors
We reserve the right to correct any pricing errors on our website. If a product is listed at an incorrect price, we will contact you before processing your order.
Contact Us
If you have any questions about our payment policy, please contact us:
- Contact Number for US customers: +1 231-400-4560
- Contact Number for EU customers: +352 28-80-49-18
- Contact Email: contact@thehorologista.com
Last updated: october 1st 2025